Your satisfaction is our top priority! We offer a 100% Satisfaction Guarantee. If you are not completely satisfied with our fishing flies or other products, return them in the condition they were received within 90 days for a full refund of the purchase price.
Please note that warrantee issues on brand name products should be addressed directly with the manufacturer. We will be happy to act as an advocate on your behalf, but do not want to add an extra layer that could complicate the process. Some manufacturers charge warrantee fees which are the responsibility of the purchaser.
If you receive merchandise that is damaged or defective, please let us know right away so that we can make it right for you.
Please give us a call at (800) 801-2318 or email us at info@FlyShack.com prior to returning items. Some items are shipped directly from the manufacturer and should be returned to them. Others should be returned to us. Our customer service staff will be happy to assist you in processing your return.